Bell Attendant Guest Services
Full time @Accor Group posted 4 weeks ago in Hospitality , in Travel, Tourism & Hospitality Shortlist Email JobJob Detail
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Job ID 22785
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Career Level Others
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Experience 2 Years
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Industry Travel, Tourism & Hospitality > Hospitality
Job Description
Job TitleBell Attendant Guest Services Luxury Floating Hotel Dubai, UAEJob DescriptionBell Attendant Guest Services Luxury Floating Hotel Dubai, UAE Position OverviewQueen Elizabeth II (QE2), Dubai s iconic floating hotel, is hiring a Bell Attendant to provide high-quality luggage assistance and guest support services. This role offers a unique opportunity to work in a historic luxury Travel, Tourism & Hospitality > Hospitality setting where exceptional guest care meets British maritime heritage. Ideal for service-oriented individuals with a background in front office or bell desk roles. Job DetailsJob Location: Dubai, United Arab EmiratesIndustry: Travel, Tourism & Hospitality > HospitalityFunction: Guest Services / ConciergeGender: AnyCandidate Nationality: AnyCandidate Current Location: AnyJob Type: Full Time Job Overview Front-of-House Luggage Services and Guest AssistanceAs a Bell Attendant, you will serve as the first point of contact for guests upon arrival and departure. You will assist with baggage handling, escort guests to their rooms, and manage storage facilities while maintaining the high service standards expected at QE2. You will coordinate closely with the front office, housekeeping, and reservations to ensure a seamless guest journey. What You ll Do * Greet and welcome all guests with professionalism and courtesy upon arrival* Assist guests with transporting, storing, and retrieving luggage* Maintain an organized and secure luggage storage area for both short- and long-term stays* Keep updated records of VIP, group, and individual arrivals for effective planning* Provide guests with directions, hotel information, and respond to general inquiries* Coordinate closely with housekeeping, sales, and reservations to align on room readiness and guest needs* Handle guest requests related to bell services efficiently and with a service-first mindset* Monitor and comply with hotel policies related to key handling and safety deposit boxes* Use Opera or similar hotel systems for tracking guest services and room allocations* Support a safe, clean, and organized lobby and bell desk area at all times Ideal Profile Courteous and Organized Travel, Tourism & Hospitality > Hospitality Support * Minimum 1 year of experience in a similar bell desk or guest services role* Proficiency in Opera PMS is preferred* Fluency in English is required; knowledge of additional languages is a plus* Strong interpersonal skills and ability to remain calm and helpful under pressure* Good organizational skills and attention to detail when handling guest belongings* Team player with a strong service ethic and ability to multitask in a busy environment* Prior experience in a luxury or heritage Travel, Tourism & Hospitality > Hospitality setting is an advantage, Naukrigulf, Accor Group
