
Boutique Operations Specialist – Jewellery Retail
Full time @DAKSADA MANAGEMENT CONSULTANCY posted 4 weeks ago in Retail , in Retail & Customer Service Shortlist Email JobJob Detail
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Job ID 22796
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Career Level Others
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Experience 3 Years
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Industry Retail & Customer Service > Retail
Job Description
Commercial: Store-level Commercial Compliance1. Verify store level transactions periodically to ensure zero deviation from defined procedure2. Audit store inventory, regularly conduct physical stock verification (PSV) at the store level, report missing inventory & initiate suitable actions3. Control/Take a daily count of SKUs to tally system generated report with the inputs provided by store staff4. Ensure revenue is booked as per defined procedure5. Ensure customer verification is done as per defined procedure with the help of proper identification documents6. Handle critical customer complaints related to commercial compliance and close all pending cases as quickly as possibleCommercial: Training & Development1. Train cashiers periodically on new payment procedures & statutory / regulatory norms etc.2. Keep a check & provide proper guidance to cashiers & store staff in the areas related to compliance, stock reconciliation & customer verificationCommercial: Store Support & Process Improvement1. Ensure POS system & master data is updated regularly2. Develop weekly & monthly dashboards, provide monthly MIS & special reports to store manager as per requirement3. Provide requisite support to the store staff during exhibitions / road shows / new product launch, prepare revenue reports for regional commercial team during such events4. Discover new ways to make store level commercial processes more efficient & less time consuming, drive the same during regional meets Good commercial background in the jewellery industry, with at least 10 years of experience in the jewellery industryMust have worked with any of the large corporate jewellery businesses in a Commercial RoleBasic qualification in Accounts or Commerce Experience in managing compliance and process efficiency, Naukrigulf, DAKSADA MANAGEMENT CONSULTANCY
Required skills
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