
Digital Product UAT Specialist Customer Onboarding and Testing
Full time @First Abu Dhabi Bank posted 6 days ago in Banking & Insurance Shortlist Email JobJob Detail
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Job ID 22146
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Career Level Others
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Experience 4 Years
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Industry Banking & Insurance
Job Description
Role SummaryJoin First Abu Dhabi Bank in Abu Dhabi as a Digital Product UAT Specialist, where you’ll support quality assurance for digital onboarding and product journeys across web, mobile, and internal tools. This role ensures that digital services are rigorously tested and optimized for a seamless customer experience. Employment OverviewLocation: United Arab EmiratesLocation: Abu DhabiIndustry: Banking / Mortgage ProfessionalsFunction: Product ManagementGender: AnyCandidate Nationality: AnyCandidate Preferred Location: AnyJob Type: Full-time What You ll Do * Lead testing for digital products including CASA, cards, lending, and onboarding workflows* Design and execute UAT test plans for mobile, web, and tablet platforms* Identify defects, track resolutions, and validate fixes using tools like JIRA* Partner with business and technology teams to align testing with user needs* Monitor the performance and reliability of launched digital journeys* Assist in post-launch testing and quality control for maintenance releases* Support squad backlogs with test cases and input on digital process improvements* Ensure thorough documentation and reporting of test progress and outcomes* Act as a liaison for customer-facing teams to relay technical or process issues Ideal Profile * Bachelor s degree in business, engineering, or computer science* 2 3 years of experience in UAT, product management, or technical QA* Experience working in Agile or Scrum delivery environments* Solid understanding of digital banking services and user flows* Strong communication, analytical, and documentation skills* Ability to prioritize multiple testing tasks across squads and delivery timelines* Certification in Agile, Scrum, or related product delivery methodologies preferred, Naukrigulf, First Abu Dhabi Bank
Required skills
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