Patient Relations Officer/Clinic Receptionist
Full time @Skills Hub Recruitment Solutions posted 4 weeks ago in Health , in Healthcare & Medical Shortlist Email JobJob Detail
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Job ID 23561
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Career Level Others
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Experience 2 Years
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Industry Healthcare & Medical > Health
Job Description
Patient Relations Officer/ Clinic Receptionist About the job Patient Relations Officer/ Clinic Receptionist
Skills-Hub Recruitment Solutions is a leading healthcare facility dedicated to providing high-quality medical services to our community. We are currently seeking a female Clinic Receptionist with immediate availability to join our team. The ideal candidate should have a background in clinic operations, excellent communication skills, and the ability to provide a welcoming and efficient experience for patients. While proficiency in Arabic is not mandatory, basic knowledge of the language will be an advantage as you will be working in a reputed airline clinic where communication with both local and international patients is key.
Key Responsibilities:
• Patient Reception:
Greet patients and visitors warmly, offering a compassionate and professional atmosphere.
Check-in patients and collect necessary information accurately.
Schedule appointments and manage the appointment calendar efficiently.
Upselling products from Para-pharma.
• Phone Management:
Answer phone calls promptly and direct inquiries to the appropriate department.
Confirm and remind patients of upcoming appointments.
• Administrative Support:
Assist with administrative tasks such as patient record management and data entry.
Coordinate with medical staff to ensure smooth patient flow.
• Insurance Verification:
Verify patient insurance information and eligibility.
Assist patients with insurance-related inquiries.
Knowledge on JAWDA KPIs.
• Medical Billing:
Support the processing of patient invoices and the collection of payments.
Ensure accurate documentation of billing information.
• Patient Assistance:
Address patient queries and provide information regarding clinic services.
Maintain a helpful and informative atmosphere for patients.
• Health and Safety Compliance:
Follow clinic protocols to ensure the safety and well-being of patients and staff.
Adhere to confidentiality guidelines concerning patient information.
• Collaboration with Medical Staff:
Coordinate with medical professionals to facilitate smooth clinic operations.
Communicate effectively with doctors, nurses, and other healthcare staff.
Qualifications and Requirements:
• European female national.
• Immediate availability for employment.
• Previous experience as a receptionist in a clinic setting is essential.
• Familiarity with medical terminology and clinic procedures.
• Excellent communication skills in both English and Arabic (basic knowledge of Arabic is preferred).
• Experience using clinic management software is an advantage.
• Ability to handle patient inquiries and concerns with empathy and professionalism.
• Good knowledge on using Healthcare Software.
We invite qualified candidates to apply and become part of a dynamic healthcare team committed to delivering excellent patient care in a reputable airline clinic.
#J-18808-Ljbffr, Learn4Good, Skills Hub Recruitment Solutions
Required skills
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