Relationship Officer Retail Banking and Customer Portfolio Management, Naukrigulf
Full time @First Abu Dhabi Bank posted 4 days ago in Banking & Insurance Shortlist Email JobJob Detail
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Job ID 22006
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Career Level Others
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Experience 4 Years
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Industry Banking & Insurance
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Qualifications Certificate
Job Description
Job TitleRelationship Officer Retail Banking and Customer Portfolio Management Dubai, UAEJob DescriptionRelationship Officer Retail Banking and Customer Portfolio Management Dubai, UAE Position OverviewFirst Abu Dhabi Bank (FAB) is hiring for the role of Relationship Officer in Dubai, UAE, focusing on managing a portfolio of retail banking clients and driving revenue growth through tailored banking solutions. This is an excellent opportunity for candidates seeking banking jobs in Dubai, particularly in customer-facing and portfolio management roles within the financial services industry. The position is ideal for those looking to establish a long-term career in one of the safest and largest banks in the world, with high-earning potential and exposure to retail banking strategy in the UAE. Job DetailsLocation: United Arab EmiratesLocation: DubaiIndustry: Banking / Mortgage ProfessionalsFunction: SalesGender: AnyCandidate Nationality: AnyCandidate Preferred Location: AnyJob Type: Full-time What You ll Do * Manage a customer portfolio of 700 800 primarily non-borrowing clients* Achieve monthly and annual KPIs related to portfolio value, revenue, cross-sell, and product activation* Promote and cross-sell bank products including current accounts, loans, trade finance, FX services, and insurance* Refer and upgrade clients to Sales and Coverage RMs within the segment* Drive market penetration through referrals and new-to-bank client acquisition* Maintain updated records including KYC and due diligence* Handle account conduct, current account excesses, and ensure clean onboarding* Monitor daily performance metrics and maintain accurate sales reports* Maintain high levels of service and transparency with all customer interactions* Ensure compliance with internal policies and audit requirements Ideal Profile * Diploma or bachelor’s degree in Business, Finance, Banking, or related field* 1 2 years of experience in banking, preferably in client-facing, sales, or customer service roles* Familiarity with retail or commercial banking functions is an advantage* Strong interpersonal, communication, and client engagement skills* Fluent in English; Arabic proficiency is highly preferred* Understanding of bank products, compliance protocols, and sales governance* Proactive and goal-oriented mindset with strong market awareness
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