Satellite Communications Specialist
Full time @beBeeSatellite posted 4 weeks ago in Engineering , in Technology & IT Shortlist Email JobJob Detail
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Job ID 23808
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Career Level Others
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Experience 3 Years
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Industry Technology & IT > Engineering
Job Description
Job Title:
Technical Solutions Expert
Job Summary:
This is a key role for Technical Solutions Experts, responsible for serving as the primary technical point of contact for Sales in the EMEA region, facilitating all technical discussions and developing tailored technical solutions that meet or exceed customer requirements.
Key Responsibilities:
Collaborate with customers to gain a deep understanding of their technical requirements. Perform thorough technical analyses utilizing optimal satellite capacity based on available inventory. Design customized technical solutions and develop comprehensive technical proposals that align with customer needs. Support the Sales team in project design by assessing available satellite capacity, equipment, technology, and infrastructure to ensure alignment with technical requirements. Partner with Sales to analyze RFP requirements and collaborate internally to develop compelling technical proposals. Engage with customers to validate and refine proposed solutions and ensure alignment with their expectations. Identify and evaluate potential partnerships to address market demands effectively. Drive opportunity prioritization within the region. Coordinate customer availability and technical support team resources to efficiently drive work orders. Ensure the readiness of the space segment and ground equipment before service activation. Monitor project progress to ensure tasks are completed accurately and on schedule. Customer Communication: Keep the customer informed with regular updates. Ensure the customer stays on track to meet their goals. Understand the customer’s plans to position for future opportunities. Primary technical point of contact for escalating ongoing operational issues that require customer action.
Required Skills and Qualifications:
Extensive experience in satellite communications, including technologies, topologies, and applications. Proven expertise in technical analysis, with a comprehensive understanding of its core principles. Solid understanding of ground equipment functionality, implementation, and operation – hands-on experience is an added advantage. Familiarity with the EMEA regional market, including customer needs, competitors, vendors, available solutions, and market pricing. Proficient in VSAT platforms and modem technologies, including data and video services. Comprehensive knowledge of mobility networks and SATCOM on the move solutions. Knowledge of design and installation of video services including contribution, distribution, OTT, and emerging technologies.
Qualifications:
Bachelor’s degree in engineering or a related field. At least five (5) years of experience in Sales Engineering or a similar role, specifically with satellite communication services and ground equipment. Strong team player, collaborating effectively with peers, sales teams, and customers. Ability to exercise discretion and independent judgment while performing duties. Fluent in English – additional language skills are a plus., WhatJobs, beBeeSatellite
Required skills
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