Senior Solution Engineers
Full time @Infobip posted 3 weeks ago in Engineering , in Technology & IT Shortlist Email JobJob Detail
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Job ID 23912
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Career Level Others
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Experience 4 Years
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Industry Technology & IT > Engineering
Job Description
Job Description Join our Solution Engineering team that supports the entire MENA region as a Senior Solution Engineer. This is a senior individual contributor role focused on delivering exceptional customer experiences through tailored solutions, technical leadership, and innovation. You will lead complex projects for high-profile customers, owning the end-to-end technical process from solution design to delivery and integration. Help customers and partners understand the value of solutions. Deeply understand the customers businesses, knowing exactly which of our solutions and products can help them evolve their business Advise customers on best practices in the industry to improve their business outcomes Continuously identify and design new and innovative solutions to meet customers business needs Collect the technical requirements and design complex technical solutions and service integration plans. Handle technical and security questionnaires. Conduct captivating demos and POCs Conduct scoping exercises and provide service quote estimation Implement solutions for new and existing customers Deliver comprehensive and precise technical documentation Configure/customize complex Infobip solutions to meet customer s business requirements Ensure all projects are delivered on time, within scope and budget, and exceeding customer expectations. Conduct consulting and solution enablement sessions for customers and document with meeting minutes summaries. Create conversational workflows and strategies (natural dialog flows, wireframes and templates) for Answers and other Infobip products Contribute to internal initiatives and focus on continuous development Document solutions and best practices and share them within the department (e.g. through active participation in the Community of Practice). Have an in-depth overview of market feature requirements and provide feedback to steer the development of products features Mentor junior team members and newcomers Maintain a comprehensive understanding of Infobips products and solutions, both technically and commercially, staying updated on changes and upgrades. What You Will Bring 7+ years of experience in solution engineering, presales or systems applications consulting Bachelor or Master degree in computer science or technology Ability to create a positive experience for the customers by maximizing service and/or product offerings and building relationships. Fluency in Arabic and English with excellent writing/editing and verbal communication skills., Naukrigulf, Infobip
Required skills
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