Transformation Analyst
Full time @CTG posted 1 week ago in Technology & IT Shortlist Email JobJob Detail
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Job ID 24612
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Career Level Others
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Experience 5 Years
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Industry Technology & IT
Job Description
Overview of position The Transformation Analyst plays a key role in supporting the organisation s strategic change & transformation initiatives. The position is responsible for gathering & analysing data, mapping & redesigning business processes, tracking performance against key objectives & preparing regular reports & dashboards to inform stakeholders. By providing actionable insights & clear reporting, the Transformation Analyst enables evidence-based decision making & transparent progress tracking. Working closely with the tech team, operational teams & functional departments, the Transformation Analyst ensures that changes are evidence based, measurable & aligned with the organisation s vision. This role combines analytical rigor with strong communication skills to bridge the gap between data & strategy, enabling successful & sustainable transformation outcomes. Role objectives Drive data driven insights, process optimisation & digital transformation initiatives across CTG. Act as the key liaison for tools, systems & analytics to enable operational efficiency, informed decision making & successful adoption of digital solutions. Specific responsibilities include but are not limited to: Data collection, analysis & insight generation: Gather, validate & integrate data from multiple sources to ensure accuracy & completeness. Analyse trends, patterns & performance metrics (e.g., headcount, project trends, staff ratios, diversity initiatives such as female first) to identify actionable improvement opportunities. Develop new analytical methods & frameworks to better support transformation decision making. Reporting & visualization: Develop, maintain & distribute regular progress reports, dashboards & presentations for stakeholders at all levels (executive, operational & project based). Prepare monthly headcount reports & monthly client reports, continuously improving reporting formats to make them more informative & valuable for clients. Supporting the finance team in developing & improving financial related reporting tools (e.g., Power BI). Improve & maintain operational reporting on Power BI, including headcount reporting, Tayo system utilisation & other key metrics. Design & improve dashboards that provide actionable management insights & highlight key performance indicators, emerging trends & risks. Optimise reporting capabilities by fully leveraging existing reports, supporting standardisation efforts & establishing data validation protocols to ensure 99% accuracy. Key competencies Education: Bachelor s degree in data science / analytics, computer science, information technology or a related field. Knowledge or coursework in digital transformation, AI, data visualization tools (e.g., Power BI, Tableau) & process improvement methodologies is required. Relevant professional certifications (e.g., Lean Six Sigma, PMP, CBAP, Data Analytics certifications) would be an advantage. Work experience: Minimum of 3 to 5 years of professional experience in roles related to business analysis, transformation, process improvement or data analytics. Proven experience supporting or leading digital transformation projects, including process optimisation & reporting improvements. Hands on experience with data collection, analysis & visualisation tools (e.g., Excel, Power BI, Tableau & SQL). Experience in preparing & delivering training, change management support & stakeholder engagement. Familiarity with supporting technology driven initiatives is highly desirable. Geographical experience: Minimum of 3 years of experience in Middle East (desirable). Languages: Must be fluent in English. Required technical skills: Proficient in MS Power Platform (Forms, Power BI, Power Apps & Power Automate). Knowledge of Python programming in the Odoo framework (advantage). Skilled in MS Excel Macros & Excel Automate Script (Power M language). Demonstrated experience in programming with Power Apps. Familiarity with design thinking & agile methodologies, including Kanban & Scrum frameworks. Required behavioral & interpersonal skills: Results oriented with a strong drive to accomplish objectives & meet high standards. Self motivated with the ability to multitask across projects with significant customer impact. Excellent customer orientation & continuous improvement mindset. Ability to communicate effectively at all levels. Ethical, trustworthy & able to maintain confidentiality. Dedicated, committed & flexible to changing work demands., Naukrigulf, CTG
Required skills
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