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Virtual Relationship Manager Commercial Banking (CMB) Dubai, UAE

Full time @First Abu Dhabi Bank posted 1 week ago in Banking & Insurance
  • Dubai, United Arab Emirates View on Map
  • Post Date : August 25, 2025
  • Apply Before : February 25, 2026
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Job Detail

  • Job ID 22010
  • Career Level  Others
  • Experience  4 Years
  • Industry  Banking & Insurance

Job Description

Job TitleVirtual Relationship Manager Commercial Banking (CMB) Dubai, UAEJob DescriptionVirtual Relationship Manager Commercial Banking (CMB) Dubai, UAE Position OverviewFirst Abu Dhabi Bank (FAB) is seeking a Virtual Relationship Manager to handle a hybrid portfolio of borrowing and non-borrowing clients within its Commercial Banking (CMB) segment. Based in Dubai, this role offers a unique opportunity to engage clients remotely while driving revenue growth, portfolio activation, and customer satisfaction. If you’re passionate about banking in a digital-first model, this is a high-impact opportunity with the UAE’s largest and most secure bank. Job DetailsLocation: United Arab EmiratesLocation: DubaiIndustry: Banking / Mortgage ProfessionalsFunction: SalesGender: AnyCandidate Nationality: AnyCandidate Preferred Location: AnyJob Type: Full-time Key Responsibilities * Manage a portfolio of 400 500 primarily non-borrowing clients under the Virtual Relationship Unit* Achieve portfolio growth, revenue targets, product penetration, and client activation KPIs* Reactivate dormant or inactive customers and onboard new clients through referrals* Cross-sell FAB banking products including accounts, trade, lending, FX, and bancassurance* Act as the primary remote point of contact for clients, delivering proactive advisory and support* Maintain accurate CRM and customer engagement records to ensure personalized service* Ensure full compliance with AML, KYC, sanctions, and regulatory obligations* Coordinate with risk and compliance teams on enhanced due diligence and transaction reviews* Provide input on process improvements and contribute to service excellence and NPS growth* Regularly update KYC profiles and remediate expired cases in line with bank standards* Participate in FAB s training and development programs to continuously improve service delivery Candidate Requirements * Bachelor s degree in Business Administration, Finance, or Banking preferred* At least 3 years of experience in Corporate, Commercial, or Business Banking* Proven ability to manage client relationships remotely across a large portfolio* Strong understanding of banking products and commercial customer needs* Excellent communication, advisory, and service orientation* Familiarity with KYC, AML, risk controls, and governance frameworks* Proficient in maintaining customer lifecycle and activity tracking through CRM systems, Naukrigulf, First Abu Dhabi Bank

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(CMB) Banking Commercial Dubai Insurance Manager Relationship UAE Virtual

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