Waiter/Waitress – Pool Bar
Full time @PALAZZO VERSACE DUBAI posted 4 weeks ago in Hospitality , in Travel, Tourism & Hospitality Shortlist Email JobJob Detail
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Job ID 24095
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Career Level Others
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Experience 2 Years
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Industry Travel, Tourism & Hospitality > Hospitality
Job Description
JOB SUMMARY
Main Duties/Responsibilities:
· Ensure guests live the “Ultimate Experience”.
· Provide hands-on support, direction and assistance to colleagues on all areas of their assigned duties ensuring highest levels of service and courtesy are provided to guests.
· Handle guest complaints according to policy.
· Develop and maintain an elegantly appointed environment, with superior colleagues, dedicated to an attentive, distinctive experience for all dining periods.
· Perform opening and closing duties as when required ensuring that the outlet will be ready for the business opening.
· Ensure the correct and consistent service techniques for various meal periods is done.
· Anticipate, in advance, all materials and supplies and assure their availability.
· Control usage of all food and beverage items and appropriate usage of equipment, tools and service equipment.
· Understand all food and beverage items offered, including ingredients, methods of preparation and proper service.
· Promote good public relations and handle complaints or concerns of guests.
· Utilize the computer system in ringing, printing and closing checks as well as shift reports.
· Respond properly in any hotel emergency or safety situation.
· Identify guest preferences and communicate with the teams.
CANDIDATE PROFILE
· High school Diploma/Hotel School Degree.
· 2 years minimum in a similar role in a 5
• international environment
· Up-selling skills training, HACCP.
· Knowledge of Micros system
· Excellent spoken and written English
· Experience working in a multi cultural environment.
· Organized and well planned.
· Able to work with speed and efficiency throughout maintaining positive attitude.
#J-18808-Ljbffr, Learn4Good, PALAZZO VERSACE DUBAI
Required skills
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